A tag is a word or phrase you can apply to a Social Action inside your ActionSprout account to make it easier to hunt down and find later. They can save you a ton of time. But don't take our word for it. Experiment with them and see for yourself!
Note: Your supporters can't see these tags, and they don't influence who sees your posts on Facebook either. They're completely for your internal use!
How to apply a tag
Open Social Actions, found in the left hand menu:
Next to each Social Action that you and your team have created you'll see a Tags option. By default, each action will start with a single tag listed, which is the "type" of Social Action it is. To create your own tag(s) click Edit Tags:
Now type in the tag you'd like to apply and hit Enter on your keyboard. To add more tags, simply click Edit Tags again. To delete tags, click the X next to the tag.
Once your tagging is complete, click on a tag to view only the actions that have that tag. This is a quick and easy way to sort and organize a long history of Social Actions by subject, campaign, project, etc.
Tags are also visible and editable once you have selected a Social Action to work with:
What are some ways that tags can help streamline workflow and make your life easier? Here are just a few ideas:
- Use tags to assign staff members to certain Social Actions. Now when Jessica logs in, she can click on her tag and see just the Actions she's working on.
- Use tags to label whether Social Actions need review or are approved.
- Use tags to label which Social Actions need to be re-posted to Facebook again.
- Use tags as notes to yourself.
The possibilities are endless really! Tags are completely open-ended, too, with no maximum number to limit you. So go crazy and get organized!
Have questions? Reach us at firstname.lastname@example.org