Smart includes allow you to automatically include the names, and other personal information, of supporters in your auto emails for a personal touch.

The complete list of options include: 

  • first_name
  • last_name
  • name
  • email
  • gender
  • phone_number
  • address
  • city
  • state
  • zip
  • country
  • answer (As provided by a Question Social Action)

To insert a smart include into a message, just wrap it in curly brackets like this: 

{{first_name}} {{last_name}}

So in a message it would look something like this: 

Thank you {{first_name}} for your signature and support!

The number one place this can be used is the Thank You message under the Action Editing screen: 

Have questions? Reach us at We're always happy to chat! 

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